21 Nov 2009 
Support Center » Knowledgebase » cvlDesk Install on Vista
 Login [Lost Password] 
Email:
Password:
Remember Me:
 
 Search
 Article Options
 cvlDesk Install on Vista
Solution

If you are having an issue with the install of cvlDesk on a Windows Vista operating system, please read this article.

To make the long story short - if you are defined as administrator on Vista - you are not. This can cause the following error:
"The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2869."

If you are logged in as administrator you can solve this issue by turning off User Account Control (UAC).

How to disable UAC


UAC or User Access Control is a new feature of Windows Vista that is meant to enhance the security of your system. Each time an application is installed or whenever an important system change is made by the user or by a running process, the screen is blacked out and temporarily disabled and a dialog is shown with the choices to allow or deny the action.

If the logged user is not an administrator, Windows Vista will also ask for the administrator password. While this helps keeping your system safer from threats, it can also be very annoying and sometimes confusing.

In this guide we will show you how to disable this feature of Windows Vista. Before we start, we must remind you that disabling UAC is not recommended by Microsoft because it can expose you to more security threats. If you still choose to disable it please make sure you have proper security in place for your system.

To disable the UAC, enter the Control Panel and type UAC in the search box.

The first result returned by the search will be User Accounts – Turn User Account Control (UAC) on or off.

Control Panel

Click on it and the UAC window will open. Deselect the option Use User Account Control (UAC) to help protect your computer and press the OK button.

UAC

Windows Vista will ask you to restart your computer. After the restart, UAC will be disabled and all the confirmation requests will no longer bug you.



Article Details
Article ID: 32
Created On: 27 Jun 2008 11:35 AM

 This answer was helpful  This answer was not helpful

 Back
Home | Register | Submit a Ticket | Knowledgebase | News | Downloads
Language:

cvlsoft.net 2007-2008 © All right reserved.